Monday, 6 August 2012

The Dignity Challenge: A new initiative in Haringey

Cards are now available with ten vital points:
High quality services that respect people’s dignity should:

1  Have zero tolerance of all forms of abuse
2  Support people with the same respect you would want for yourself or a member of your family
3  Treat each person as an individual by offering a personalised service
4  Enable people to maintain the maximum possible level of independence, choice and control
5  Listen and support people to express their needs and wants
6  Respect people’s right to privacy
7  Ensure people feel able to complain without fear of retribution
8  Engage with family members and carers as care partners
9  Assist people to maintain confidence and a positive self esteem
10  Act to alleviate people’s loneliness and isolation

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